Terms of Service

Effective Date: 04/07/2022

Welcome to SAFA Online Retail. These Terms of Service govern your use of our website located at www.safaonlineretail.co.za and any purchases made through it. By accessing or using our website, you agree to be bound by these terms.

1. General Conditions

By using this site, you confirm that you are at least the age of majority in your country or have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

All products listed on our website are subject to availability. We reserve the right to:

  • Limit quantities of any products or services
  • Discontinue any product at any time
  • Change product descriptions and pricing without notice

We make every effort to display product images and descriptions as accurately as possible, but we do not guarantee that all information is error-free.

3. Pricing & Payments

All prices are listed in South African Rand (ZAR) and include applicable taxes unless stated otherwise.

We reserve the right to:

  • Modify pricing at any time without prior notice
  • Cancel or refuse any order if pricing errors occur

Payments are processed securely through trusted third-party payment providers. We do not store your full payment details.

4. Orders & Billing Information

You agree to provide accurate, complete, and current purchase and account information for all orders placed.

We reserve the right to:

  • Cancel or limit orders at our sole discretion
  • Refuse orders that appear to be fraudulent or unauthorized

If we make a change to or cancel an order, we will attempt to notify you via the contact details provided.

5. Shipping & Delivery

Delivery times and costs are outlined in our Shipping Policy. While we strive to meet all delivery timelines, delays may occur due to factors beyond our control.

SAFA Online Retail is not liable for delays caused by courier services or external factors.

6. Returns & Refunds

Our Returns & Refunds Policy outlines the conditions under which returns, exchanges, and refunds are accepted. By making a purchase, you agree to this policy.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of SAFA Online Retail and is protected by applicable intellectual property laws.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the website without written permission.

8. Prohibited Uses

You are prohibited from using the site:

  • For any unlawful purpose
  • To violate any laws or regulations
  • To transmit harmful code or viruses
  • To collect or misuse personal information of others

We reserve the right to terminate your use of the service for violating any of these terms.

9. Limitation of Liability

SAFA Online Retail shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or purchase of our products.

All products and services are provided “as is” without warranties of any kind, unless required by law.

10. Indemnification

You agree to indemnify and hold harmless SAFA Online Retail, its owners, employees, and affiliates from any claims, damages, or expenses arising from your breach of these Terms of Service.

11. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Changes will be posted on this page with the updated effective date.

12. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of South Africa.

13. Contact Information

For any questions regarding these Terms of Service, please contact us:

Email: info@safadesk.co.za
Website: www.safaonlineretail.co.za